Comments on: Brokerage Profile: OptionsXpress

By: Steve

Steve — Thu, 10 Jun 2010 19:36:34 +0000

How do I get in contact with OptionsxpressNO? I am looking for representation to help me with my situations with Optionsxpress. just doing an internet search and saw the comments and would be interested if there was any follow-up and success?

By: OptionsxpressNO

OptionsxpressNO — Wed, 22 Oct 2008 08:41:11 +0000

Optionsxpress sent me an email and told me via phone not to take action on my account to avoid a margin call. They stated that they would tell me in a following email if there was going to be a margin call. I called to confirm this information because I’ve been told the wrong thing several times by optionsxpress an been misled too many times to count. This time optionsxpress has cost me dearly. They told me there was no immediate need to add money to my account to avoid a margin call. About an hour after that conversation, they liquidated my stock when it was at its lowest point. Optionsxpress defrauded me out of $35,000 in seconds. About 6 hours later that same day I recieved an email warning me that there would be a margin call on the stock if I didn’t add $1,500 to my account within 3 days. The problem is, they had already liquidated my stock positions. I’ve spoken with several representatives and managers and they agree that they made a mistake yet they do not wish to fix it. They told me that they were even willing to put me back in the stock position I had with margin and then said they couldn’t because my account didn’t have the same money in it. I wonder why. I invite anyone who has gone through the same thing to contact me. Any actions taken by optionsxpress that violate the laws of the federal government and/or state are illegal and unacceptable. I hope this helps others to avoid doing business with this kind of company. Please share your story so that others don’t get ripped off by optionsxpress.

By: Jeremy

Jeremy — Mon, 26 Mar 2007 14:43:07 +0000

From what I’ve seen with OptionsXpress you should really like it compared to Ameritrade. As a registered representative I do not have the luxury of choosing any broker I want.

Unfortunately our firm does not have OXP as one of the firms I can use so I am stuck with Ameritrade for the time being. I have almost never had to use their support at least so for me the platform does its job. I just wish I was Apex so I could get all of the goodies for free.

By: samerwriter

samerwriter — Mon, 26 Mar 2007 05:20:35 +0000

I recently switched from Ameritrade to OptionsXpress. It’s too early to tell for sure, but so far their customer service is *much* more responsive and helpful.

Ameritrade sucked. I’m optimistic that OptionsXpress will be a much better experience.

By: Peter Glyma

Peter Glyma — Fri, 23 Mar 2007 02:47:05 +0000

optionsXpress is a great company with a very high quality product. Trading technology is always cutting edge and they back it up with great customer service. If you are interested in trading options, you can’t beat their educational content and support.